Guests With Special Needs (WDW & DL)
FRIDAY JUNE 18, 2010 (from Disney Parks Blog)
At Disneyland Resort we’re always looking at ways to make every guest’s experience as magical as possible. This week we began offering regularly scheduled sign language interpretation at many shows and attractions at Disneyland and Disney California Adventure parks. Guests have access to a schedule of offerings that are interpreted without having to make prior arrangements.
The new service is available every Monday and Saturday at Disneyland park and every Sunday and Friday at Disney California Adventure park. No advance arrangements are necessary, however, it is recommended that guests request a schedule confirmation at least one week in advance. Guests who request confirmation are contacted prior to their visit and provided a current schedule complete with a list of attractions, dates and times of interpreted offerings. Interpretation service for special events and shows can be requested with two weeks notice by calling Disneyland Resort Guest Relations at (714) 781-6176 [voice] or (714) 781-7292 [TTY].
The new sign language interpretation service is offered at the following locations: Guest Relations at both theme parks, Jungle Cruise, Jedi Training Academy, Storybook Land Canal Boats, “Celebrate! A Street Party,” “Billy Hill & The Hillbillies,” “Turtle Talk with Crush” and “High School Musical 3: Senior Year.” It will soon be offered at “Disney’s Aladdin – A Musical Spectacular” as well.
In addition to complimentary sign language interpretation, the Resort also has available assistive listening and handheld captioning devices for guests with hearing disabilities.